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BLACK DOG

DESIGNERS OF DECORATIVE TERRACOTTA WALL PLAQUES

Customer Reviews

We really like customers to leave reviews about our products and service. Please take a little time to read what our lovely customers have said about us. All reviews (good and bad!) are through an independent review service.

Independent Customer Reviews

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Products

Service

Fast, efficient service, swiftly delivering original and beautifully made tiles. The perfect present.

Mrs Melanie Holihead
CHAPMANSLADE, Westbury, UK

View Reply
24th November 2014

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Daniel from Black Dog says ...

We always like to post our tiles as quickly as possible. In the age of internet shopping customers expect deliveries to be quick. A little known secret that a marketing person told us years ago is that if more than two stamps are used then it usually goes through as first class post. We don't know why but it seems to work!

Products

Service

awesome products that I have not seen anywhere here in Canada.

speedy shipping too and well packaged.

ms barb morrison
toronto, Canada

View Reply
21st November 2014

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Daniel from Black Dog says ...

I'm delighted to hear that they arrived safely in Canada. It is correct to say that they can't be found in Canada as we don't have any outlets there. But there are currently 3 outlets in the USA which can post our tiles and this may help to bring down the postage costs. See our Stockists USA page in the left margin.

Products

Service

Thank you for providing such beautiful products for luck people like me to buy. My package of numerous wall plaques arrived in Australia in perfect condition (thanks to the excellent packaging) within the stated 10 days. The lovely staff at Black Dog responded to my enquiry as to delivery date in a timely and professional way. Congratulations to all at Black Dog of Wells for your excellent product and fantastic service. With best regards and many thanks, Kate (Australia)

Ms Kate Galloway
Box Hill North, Australia

View Reply
20th November 2014

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Daniel from Black Dog says ...

I was quite relieved to hear your tiles made it to you within the normal delivery period. Sometimes parcels can get held up in customs which can delay their delivery by up to a week. Thank you so much for your glowing review, it does mean a lot to us.

Products

Service

Very speedy delivery and beautifully packed. The tiles, and the mounted tiles are even better than they appear on the websit, we are delighted with the product and the service and will recommend to friends.

Thank you

Mrs Audrey Derrick
Taunton, UK

View Reply
20th November 2014

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Daniel from Black Dog says ...

I'm delighted to hear that they look better in reality than on the website. They are tricky to photograph and to get across the feeling of depth and detail.

Products

Service

Lovely and original plaques, and excellent service

Mrs Patricia Corder
Newport-on-Tay, UK

View Reply
18th November 2014

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Daniel from Black Dog says ...

We love our unique and original tiles. It is a great feeling to make something that as far as we can tell no-one else makes.

Products

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I love the tiles you make - I love the creativity of the designs and the variety of themes. It gives me great pleasure to give them as gifts to dear friends. In fact, I may have to order a few more for Christmas.

MS Blair Gilbert
Riverside, United States

View Reply
18th November 2014

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Daniel from Black Dog says ...

We have a lot of fun creating our designs. We hope these will give a lot of pleasure to the recipients of our tiles over many years.

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My husband was given the Shakespeare tile as a gift 2 years ago - we love them so much we have bought 3 for ourselves and several for gifts for our doggy relatives. WONDERFUL, WONDERFUL SUPERRRRRRRRRRRRRRRRR DOOOOOOOOOOOOOOOOPAH - we shall continue with our collection - mark my words

MRS CHRISTINE COPSEY
KING'S LYNN, UK

View Reply
18th November 2014

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Daniel from Black Dog says ...

Thank you so much for purchasing our tiles over the years. Hopefully we'll keep coming up with new designs to keep that collection growing!

Products

Service

sorry for the delay, all goods arrived safely and are lovely. Thank you very much.

MRS CHRISTINE GERATY
ST LEONARDS ON SEA, UK

View Reply
17th November 2014

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Daniel from Black Dog says ...

No apology needed when leaving a review - we are very grateful for you taking the time to review what we do. Many thanks!

Products

Service

Quick, problem free service & good quality product. Would use his site again.

Mrs Janet Drury
Birkenhead, UK

View Reply
15th November 2014

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Daniel from Black Dog says ...

Many thanks for your very positive comments

Products

Service

Efficient web site, payment delivery and products. Will also keep an eye out for "lost" ceramic murals. thank you.

Mrs Jane Stuttard
Emsworth, UK

View Reply
10th November 2014

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Daniel from Black Dog says ...

Many thanks for your very positive review and if you happen to spot any of the 'lost' murals we would love to hear from you. I have been doing a fair amount of detective work to track them down but the trails nearly always go cold. Perseverance will hopefully lead to some positive outcomes.

Products

Service

I have bought your beautiful tiles on several occasions as gifts and they have always been received with surprise and pleasure. I hope someone gives me one as a present one day!

Ms Helen Long
Ellon, UK

View Reply
10th November 2014

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Daniel from Black Dog says ...

Thank you very much for your continued custom. It is great to hear that they are well received. Can you drop some hints to a friend or family member that you would like one?

Products

Service

Will continue to recommend for their excellent products and customer service.

Miss Rachael Leisk
North Shields, UK

View Reply
7th November 2014

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Daniel from Black Dog says ...

Thank you very much for your repeat custom. We do our best to make sure we provide a great service.

Products

Service

Very fast delivery

Thanks

Mrs Marie Andree Trudeau
Saint-Donat, Canada

View Reply
4th November 2014

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Daniel from Black Dog says ...

I'm delighted to hear that your tiles arrived in good time over in Canada.

Products

Service

Would not hesitate to recommend. No idea what I would be buying for Christmas presents this year if I didn't know of their amazing tiles.

Miss Rachael Leisk
North Shields, UK

View Reply
29th October 2014

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Daniel from Black Dog says ...

It is good to know that our unique tiles will be well featured on your Christmas shopping list this year. Many thanks for your custom.

Products

Service

The tiles are lovely, the service was excellent in that I ordered something from you it was acknowledged very quickly and the order arrived in a very short time. Many thanks.

Mrs Ann Pollard
Crediton, UK

View Reply
28th October 2014

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Daniel from Black Dog says ...

Thank you for taking the time to leave such a positive message about our work and service.

Products

Service

Lovely products and very quickly delivered. Thank you.

Mr David Jarratt
Felpham, UK

View Reply
21st October 2014

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Daniel from Black Dog says ...

Many thanks for the review. I'm delighted to hear that you were happy with our service.

Products

Service

A pleasure to deal with this company. At each stage great care was taken - checking the spelling of a name for personalisation (it was an unusual name) on a tile, informing me that the drying out of the clay was taking a little longer than expected, date of dispatch etc. The finished tile arrived beautifully packed and the detail of the design is superb. I would not hesitate to recommend Black Dog.

Moira
Luxembourg

View Reply
16th October 2014

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Daniel from Black Dog says ...

Thank you Moira for your very kind comments about our work and service. We are happy to send out the setup file for a personalised tile before work commences just to make sure that the wording and layout of the text is correct.

Products

Service

Stat Fortuna Domus is a very attractive tile. I used one in my previous house over the front door. The family that bought the house after only one visit insisted that we leave the tile. Hence I needed another tile for this house.

Mr David Brannock
Oswestry, UK

View Reply
3rd October 2014

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Daniel from Black Dog says ...

I'm delighted to hear the next family wanted the tile left over the front door. I would love to believe that tile clinched the sale!

Products

Service

Brilliant service. Product well packaged.

Mrs Christian Weller
Sherborne, UK

View Reply
2nd October 2014

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Daniel from Black Dog says ...

Thank you very much for leaving the first review on this brand new review system.

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