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BLACK DOG

DESIGNERS OF DECORATIVE TERRACOTTA WALL PLAQUES

Customer Reviews

We really like customers to leave reviews about our products and service. Please take a little time to read what our lovely customers have said about us. All reviews (good and bad!) are through an independent review service.

Independent Customer Reviews

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Products

Service

An excellent order service, with good advice about personalisation. I was kept fully informed about the progress of my order. The item was well packaged. Overall an excellent service. Thankyou.

M Rudd
Darlington, UK

View Reply
5th June 2015

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Daniel from Black Dog says ...

It is quite difficult to visualise what the text will look like on a tile when placing an order. So for more complicated personalised tiles I email a setup file with the text added so the customer can see what the end result will look like before I make the tile. It is also important to give an update or two on the progress of their tile so customers know that they haven't been forgotten.

Products

Service

Delighted with my personalised 'Fine Dog' tile. A perfect tribute for my beautiful & greatly missed Border Collie. A totally 1st class product, with excellent communication/customer service. I highly recommend. Many thanks indeed.

Mrs Sharon Christodoulou
Earby, UK

View Reply
4th June 2015

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Daniel from Black Dog says ...

I am so pleased that Jake has been remembered on our personalised Fine Dog tile. Thank you so much for sending us a photo of the tile in situ. It is wonderful to see a personalised tile in use.

Products

Service

very prompt service, much appreciated

Mrs Posy Fallowfield
Exeter, UK

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4th June 2015

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Daniel from Black Dog says ...

I'm glad the first class post on your tile guaranteed speedy delivery. We aim to turn orders around the day they come in but we have to hope the postal service doesn't let us down.

Products

Service

Great tile , I love the hedgehog . Very quick delivery and well packed for transit too.

Mrs. Jordan
Bridgwater, UK

View Reply
1st June 2015

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Daniel from Black Dog says ...

The hedgehog on our tile is a faithful impression of the real creature. They are sweet looking animals and hopefully they will survive given their decline is quite rapid.

Products

Service

Postman ignored 'fragile' notice on box and still posted through letter box. Luckily the tile survived.

Mrs Dawn Lake
Newlyn, UK

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1st June 2015

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Daniel from Black Dog says ...

We have to assume that the postman will ignore delivery instructions/notices on the box and so our packaging is designed to cope with most of the problems the postal system throws at us.

Products

Service

Very quick delivery to France of a most excellent original design, a gift for everyone!

Mrs Emma-Louise Stringer
Nueil sur Layon, France

View Reply
25th May 2015

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Daniel from Black Dog says ...

I am delighted to hear that delivery to France was swift. The tiles certainly do make excellent original gifts.

Products

Service

A really beautiful, intricate little tile. Well packaged and delivered promptly. Very pleased.

MRS C HOGAN
Croydon, UK

View Reply
21st May 2015

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Daniel from Black Dog says ...

The Life's Great Adventure design is one of my favourite designs and I really like the duck, sheep and cockerel who are having a little adventure of their own. It is a great gift for anyone who is moving on in life.

Products

Service

I brought the Glastonbury Thorn for my stepfather who was from Glastonbury, he loved it. It arrived quickly and was very well packaged. Thankyou all so much 🌞

Miss Jane Riggs
Torpoint, UK

View Reply
19th May 2015

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Daniel from Black Dog says ...

The Glastonbury Thorn is a really nice piece of modelling and I am delighted to hear your stepfather loves it.

Products

Service

Easy to order. Prompt delivery., Very pleased with items that i bought as a gift. Unique

mrs jan giles
taunton, UK

View Reply
13th May 2015

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Daniel from Black Dog says ...

I'm so glad you found the website easy to order from. We put so much work into it. I'm delighted that you are very pleased with the items purchased.

Products

Service

I couldn't believe how quickly my order arrived! it was beautifully packaged and consequently was in perfect condition on arrival. I LOVE Black Dog designs!

Mrs Brenda Hamblin
Dorking, UK

View Reply
9th May 2015

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Daniel from Black Dog says ...

We like to think we are pretty quick to turn orders around and the advantage with multiple stamps is that the Post Office seem to treat second class post as first class.

Products

Service

Absolutely delighted with my two tiles. Thanks to Daniel for keeping me up-to-date with the progress of my order. Smooth purchase, great value and a personal touch service. What more could I ask for? Thank you :-)

Mrs Lindsay Hiles
Leighton Buzzard, UK

View Reply
1st May 2015

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Daniel from Black Dog says ...

It is great to hear that you are delighted with your tiles. I'm glad I could help out with the personalised tile and I endeavour to keep customers informed of the progress of their tiles.

Products

Service

This was my 6th purchase. I have found them to be lovely gifts to celebrate several friends moving into 'new homes' and, because of the choice, I have managed to match the plaque to the person. I have also given one to mark an adult baptism. I don't have one myself, but I hope to be downsizing my home soon so my fingers are crossed.

Mrs Susan Ryan
Newcastle upon Tyne, UK

View Reply
1st May 2015

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Daniel from Black Dog says ...

Thank you so much for all your orders and I'm delighted that we have lots of tiles in our range for you to 'match' people to them. There is absolutely no harm in treating yourself to one!

Products

Service

I have been purchasing tiles from Black Dog of Wells for more than 10 years and have never been disappointed in the products or customer service. I'm always pleasantly surprised at how quickly they get to the US from England. I am a VERY satisfied customer and can't recommend them highly enough.

Ms Kathleen Richards
Lake Zurich, United States

View Reply
16th April 2015

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Daniel from Black Dog says ...

Hello Kathleen. It has been a pleasure to send many tiles over the years and thank you so much for your custom. We look forward to future orders.

Products

Service

Well done 👍🏻

Mrs Camilla von Jessen
Copenhagen NV, Denmark

View Reply
15th April 2015

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Daniel from Black Dog says ...

Thank you for a short and sweet review. We'll assume that the tiles made it safely to Denmark!

Products

Service

A quality product encapsulating true craftmanship coupled with honest and reliable customer service. A pleasure to do business!

Mr IAN ROWLEY
South Shields, UK

View Reply
10th April 2015

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Daniel from Black Dog says ...

I'm delighted to hear that there is true craftsmanship in our tiles. We do put a lot of work into the design of each tile. We do also put a lot of effort into making sure that items purchased through the website are posted quickly and with minimum of fuss.

Products

Service

Lovely plaque and very unusual. It is the second one that I have bought and I reckon I will buy more in the future.

Tabatha
Australia

View Reply
1st April 2015

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Daniel from Black Dog says ...

We don't think there are many people making tiles that are quite as intricate as the ones we produce. We hope you do come back for more.

Products

Service

I love it thank you, the presentation is perfect and the item has been delivered intact and well packaged which makes it ideal as a gift. Very good value for money and exceptionally professional customer service both before and after delivery. I would certainly purchase another item from you. Thanks again.

Caron

Miss Caron Chattwood
Burnley, UK

View Reply
30th March 2015

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Daniel from Black Dog says ...

Thank you so much for taking the time to send your glowing comments about our work, packaging and customer service. It makes the effort feel or the more worthwhile!

Products

Service

Quality products Excellent Service What more can I say Will definitely recommend to my friends

Mrs Catherine Grundy
Gateshead, UK

View Reply
5th March 2015

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Daniel from Black Dog says ...

I'm glad we provided a top quality service and we would love to hear from your friends!

Products

Service

Absolutely delighted. Bought for special friends who have moved house. I couldn't be more happier. First class and recommend these products to anyone considering a unique gift and a very reasonable price. Thank you :)

miss vanessa holbrow
Burnham on sea, UK

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5th March 2015

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Daniel from Black Dog says ...

I'm so glad you are delighted with the tile. Fortuna Domus (roughly translated as 'good fortune to this house') - is a great gift for the new home. I hope they find a nice spot for it.

Products

Service

Lovely tiles ideal as features around the facia of our inglenook to depict the four seasons. Thank you.

MR DAVID CHAPMAN
BARNSLEY, UK

View Reply
4th March 2015

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Daniel from Black Dog says ...

I can imagine that the four seasons tiles would look great around your inglenook. We would love to see a photo of how they have fitted in.

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