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BLACK DOG

DESIGNERS OF DECORATIVE TERRACOTTA WALL PLAQUES

Customer Reviews

We really like customers to leave reviews about our products and service. Please take a little time to read what our lovely customers have said about us. All reviews (good and bad!) are through an independent review service.

Independent Customer Reviews

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Products

Service

Easy to order. Prompt delivery., Very pleased with items that i bought as a gift. Unique

mrs jan giles
taunton, UK

View Reply
13th May 2015

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Daniel from Black Dog says ...

I'm so glad you found the website easy to order from. We put so much work into it. I'm delighted that you are very pleased with the items purchased.

Products

Service

I couldn't believe how quickly my order arrived! it was beautifully packaged and consequently was in perfect condition on arrival. I LOVE Black Dog designs!

Mrs Brenda Hamblin
Dorking, UK

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9th May 2015

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Daniel from Black Dog says ...

We like to think we are pretty quick to turn orders around and the advantage with multiple stamps is that the Post Office seem to treat second class post as first class.

Products

Service

Absolutely delighted with my two tiles. Thanks to Daniel for keeping me up-to-date with the progress of my order. Smooth purchase, great value and a personal touch service. What more could I ask for? Thank you :-)

Mrs Lindsay Hiles
Leighton Buzzard, UK

View Reply
1st May 2015

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Daniel from Black Dog says ...

It is great to hear that you are delighted with your tiles. I'm glad I could help out with the personalised tile and I endeavour to keep customers informed of the progress of their tiles.

Products

Service

This was my 6th purchase. I have found them to be lovely gifts to celebrate several friends moving into 'new homes' and, because of the choice, I have managed to match the plaque to the person. I have also given one to mark an adult baptism. I don't have one myself, but I hope to be downsizing my home soon so my fingers are crossed.

Mrs Susan Ryan
Newcastle upon Tyne, UK

View Reply
1st May 2015

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Daniel from Black Dog says ...

Thank you so much for all your orders and I'm delighted that we have lots of tiles in our range for you to 'match' people to them. There is absolutely no harm in treating yourself to one!

Products

Service

I have been purchasing tiles from Black Dog of Wells for more than 10 years and have never been disappointed in the products or customer service. I'm always pleasantly surprised at how quickly they get to the US from England. I am a VERY satisfied customer and can't recommend them highly enough.

Ms Kathleen Richards
Lake Zurich, United States

View Reply
16th April 2015

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Daniel from Black Dog says ...

Hello Kathleen. It has been a pleasure to send many tiles over the years and thank you so much for your custom. We look forward to future orders.

Products

Service

Well done 👍🏻

Mrs Camilla von Jessen
Copenhagen NV, Denmark

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15th April 2015

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Daniel from Black Dog says ...

Thank you for a short and sweet review. We'll assume that the tiles made it safely to Denmark!

Products

Service

A quality product encapsulating true craftmanship coupled with honest and reliable customer service. A pleasure to do business!

Mr IAN ROWLEY
South Shields, UK

View Reply
10th April 2015

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Daniel from Black Dog says ...

I'm delighted to hear that there is true craftsmanship in our tiles. We do put a lot of work into the design of each tile. We do also put a lot of effort into making sure that items purchased through the website are posted quickly and with minimum of fuss.

Products

Service

Lovely plaque and very unusual. It is the second one that I have bought and I reckon I will buy more in the future.

Tabatha
Australia

View Reply
1st April 2015

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Daniel from Black Dog says ...

We don't think there are many people making tiles that are quite as intricate as the ones we produce. We hope you do come back for more.

Products

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I love it thank you, the presentation is perfect and the item has been delivered intact and well packaged which makes it ideal as a gift. Very good value for money and exceptionally professional customer service both before and after delivery. I would certainly purchase another item from you. Thanks again.

Caron

Miss Caron Chattwood
Burnley, UK

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30th March 2015

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Daniel from Black Dog says ...

Thank you so much for taking the time to send your glowing comments about our work, packaging and customer service. It makes the effort feel or the more worthwhile!

Products

Service

Quality products Excellent Service What more can I say Will definitely recommend to my friends

Mrs Catherine Grundy
Gateshead, UK

View Reply
5th March 2015

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Daniel from Black Dog says ...

I'm glad we provided a top quality service and we would love to hear from your friends!

Products

Service

Absolutely delighted. Bought for special friends who have moved house. I couldn't be more happier. First class and recommend these products to anyone considering a unique gift and a very reasonable price. Thank you :)

miss vanessa holbrow
Burnham on sea, UK

View Reply
5th March 2015

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Daniel from Black Dog says ...

I'm so glad you are delighted with the tile. Fortuna Domus (roughly translated as 'good fortune to this house') - is a great gift for the new home. I hope they find a nice spot for it.

Products

Service

Lovely tiles ideal as features around the facia of our inglenook to depict the four seasons. Thank you.

MR DAVID CHAPMAN
BARNSLEY, UK

View Reply
4th March 2015

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Daniel from Black Dog says ...

I can imagine that the four seasons tiles would look great around your inglenook. We would love to see a photo of how they have fitted in.

Products

Service

We were so pleased with the tile we bought in Wells that we ordered a second on the internet. Received prompt and courteous service and the dog tile looks stunning with the cat one. Thank you to the staff at Black Dog.

Mrs Carole Eynon
Lancaster, UK

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4th March 2015

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Daniel from Black Dog says ...

Many thanks for ordering from our internet site to get a second tile. It is good to hear that the cat tile now has a friend to join it!

Products

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Web site easy to use, order came promptly, and in wonderfully appropriate-sized package (not huge box for tiny item). I have bought the plaques before, for myself or as gifts, and I was, as ever, impressed by the quality and variety.

Mrs Susan Daish
Olney, UK

View Reply
3rd March 2015

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Daniel from Black Dog says ...

It is great to hear that the website is easy to use. We are constantly picking away at it to improve it. For a single tile we use a specially designed postal wrap that is 13cm wide and just over 2cm deep which does go through most letter boxes.

Products

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Very impressed by the quality of products and excellent customer service. Daniel emailed me to make sure he was designing my personalised tile exactly as I'd like it and kept me informed when it was being delivered. My parents were delighted with their present.

Miss Naomi Cornwell
Salford, UK

View Reply
16th February 2015

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Daniel from Black Dog says ...

I'm delighted to hear that your parents loved the personalised tile. As there is a bit of a gap between the order being placed and the tile being dispatched, I do my best to keep customers informed of how their personalised tile is progressing.

Products

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I LOVE my tiles! They are charmingly whimsical and very well made. Details are crisp and clean. My tiles were shipped in three batches to the U.S. They arrived very quickly in perfect condition. I am a very happy customer indeed.

Dr Karen Brush
Shelter Island, United States

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10th February 2015

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Daniel from Black Dog says ...

Wow, that surface mail was fast!! It must have jumped into the Airmail sack by accident. Delighted to hear all the parcels made it safely to you - fantastic to hear you are a very happy customer!

Products

Service

Arrived safe and sound, many thanks for your prompt, no fuss, service

Ms Kate Brennan
Newbury, UK

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31st January 2015

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Daniel from Black Dog says ...

Many thanks for letting us know that your tile arrived safely and we always aim to provide a no fuss service.

Products

Service

I was very pleased with the tile, it arrived swiftly and will make a wonderful housewarming gift for my friend.

Mrs. Molly Hilton
Ann Arbor, United States

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31st January 2015

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Daniel from Black Dog says ...

Great to hear that the tile arrived in good time for your housewarming gift.

Products

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Very pleased and will shop with you again! Thanks

Mrs. Janine Nordquist
Knoxville, United States

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30th January 2015

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Daniel from Black Dog says ...

Delighted we could provide a great service.

Products

Service

I was very impressed with the excellent service...my location and address was reconfirmed and product was dispatched promptly. Received my order within a week and it was great.

Shimmy Hassim
Sri Lanka

View Reply
26th January 2015

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Daniel from Black Dog says ...

It was a great relief to hear your parcel made it in speedy time to Sri Lanka as we have never sent a parcel there before. We send many parcels to the USA, Canada and Australia and we are familiar with how the addresses work but we have no knowledge of Sri-Lankan addresses. I was keen to double check spellings before dispatching the parcel.

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