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BLACK DOG

DESIGNERS OF DECORATIVE TERRACOTTA WALL PLAQUES

Customer Reviews

We really like customers to leave reviews about our products and service. Please take a little time to read what our lovely customers have said about us. All reviews (good and bad!) are through an independent review service.

Independent Customer Reviews

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Products

Service

Very pleased with the tile which I bought as a birthday gift for a friend. Excellent service and very speedy delivery

Mrs Jacqueline Fairbrother
Evesham, UK


13th May 2017

Products

Service

Beautiful, unique tile! Great service! Thanks from across the pond.

Ms. Patricia Mouer
Arden, United States


5th May 2017

Products

Service

Beautiful tile, exceeds what I was wanting. Very detailed & unique, people have made positive comments. The ordering process & delivery are first class.

Mr Kevin McLaren
Annan, UK


4th May 2017

Products

Service

Fab as ever

I'll be back

Mr John Bentham
Liversdge, UK


3rd May 2017

Products

Service

I always buy your tiles for friends as I love and buy them myself because they are so unique.They have always arrived promptly and safely.They make a lovely present and my friends and I have always been delighted to receive them.

MISS JUDI CRICHTON
WATER ORTON, UK


22nd April 2017

Products

Service

A lovely well made tile that takes pride of place on my wall

Highly recommend Black dog for a different gift idea

Ms Frances Best
Tonbridge, UK


15th April 2017

Products

Service

We paid a premium price for next day delivery as the item was ordered for a gift, however the order didn't arrive until two days after ordering. Although the cost was refunded it was disappointing. Once arrived the product was as seen online.

Mrs Jane Draper
Chinnor, UK

View Reply
14th April 2017

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Daniel from Black Dog says ...

Iím sorry the service we normally provide was not up to scratch. I was not in the workshop as I had been feeling unwell for the first half of the week. Your order with Next Day Delivery arrived before I was back in the workshop and if I am not here the business is shut. The Next Day Delivery option has been removed from the website to prevent such occurrences happening again in the future.

Products

Service

I have ordered a personalised tile so it has had to be specially made and fired. Throughout the whole process at each step, I have had information and been informed about the next step. I love the tile and am sure my husband will too when he receives it on our anniversary.

Mrs Brenda Barnett
Burnham on Sea, UK

View Reply
11th April 2017

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Daniel from Black Dog says ...

I'm delighted to hear that we did a good job producing your personalised balloon tile. Great to hear you love the tile and hopefully it will find a nice spot on the wall.

Products

Service

Fantastic! Many thanks!

Yannis
Winchester, United States

View Reply
11th April 2017

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Daniel from Black Dog says ...

I'm glad you liked the personalised tile!

Products

Service

Just what we wanted!

Mr Peter Kefford
Derby, UK

View Reply
31st March 2017

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Daniel from Black Dog says ...

Great to hear that you found what you were looking for.

Products

Service

All good, many thanks.

Mrs King
Somerset, UK

View Reply
23rd March 2017

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Daniel from Black Dog says ...

No problems, that is what we like to hear!

Products

Service

I am delighted with my lovely 'Mother Julian' tile which was the quality item I had hoped for. The item was carefully but sensibly packaged to arrive intact. Appreciated the email updates with regard to the order and delivery as well.

Mrs Andrea McCulloch
Newton Aycliffe, UK

View Reply
1st March 2017

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Daniel from Black Dog says ...

We do our best to provide a good service and I'm delighted to hear that the All Shall be Well tile was as hoped for.

Products

Service

The two tiles were purchased as a birthday gift and the recipient was delighted with them. Service was excellent as usual. Thank you

Mrs Cathryn Price
East Malling, UK

View Reply
1st March 2017

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Daniel from Black Dog says ...

Great to hear our service has been good again. I'm delighted to hear the recipient likes the tiles.

Products

Service

It is no exaggeration to say that the tiles we bought have improved the quality of our lives for the last 12 years!! I bought 2 inspirational tiles and had them set into the plaster in our extended kitchen and they have been a guide & comfort for the whole family. Now we are moving I am so relieved that we have been able to buy new tiles to take with us. I'm

Really not exaggerating to say Black Dog changed our lives!!

Ms Jenny Glass
Cosgrove, UK

View Reply
28th February 2017

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Daniel from Black Dog says ...

Black Dog feels honoured to know that our designs are truly appreciated and loved. I'm glad we could supply new tiles for the future home.

Products

Service

Many thanks

Dr A P McKay
Dublin, Ireland

View Reply
28th February 2017

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Daniel from Black Dog says ...

Thank you too!

Products

Service

We first purchased a treasured plaque 15 years ago and it was great to be able to purchase another as a gift for a friend!

Mr Barry Kinnaird
Bowral, Australia

View Reply
13th February 2017

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Daniel from Black Dog says ...

We always love to hear that our tiles are treasured as far away as Australia. Thank you for another purchase!

Products

Service

Hello, just received my flower garden clay plaque, it's my second one, I visited Wales in 2014 and came to your studio, the one I bought then went missing from my house and I was very upset about it, so I got another one!! Thank you

Ms Karen Welz
Roselle, United States

View Reply
3rd February 2017

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Daniel from Black Dog says ...

I'm sorry to hear that the first Flower Garden tile disappeared but thank you for purchasing another. Hopefully this one will not vanish.

Products

Service

Very happy with my customised tiles

Mrs Cheryl Baker
Camberley, UK

View Reply
30th January 2017

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Daniel from Black Dog says ...

Great to hear that the personalised Good Men and Grape designs are well received.

Products

Service

Prompt service and lovely product

Mrs Angela Taylor
Beckenham, UK

View Reply
27th January 2017

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Daniel from Black Dog says ...

We do our best to provide a good service and it is good to hear we delivered it.

Products

Service

A delightful plaque delivered safely and promptly, what more could you ask!

Mr G
Norwich, UK

View Reply
27th January 2017

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Daniel from Black Dog says ...

Glad to hear that our service was spot on.

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