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BLACK DOG

DESIGNERS OF DECORATIVE TERRACOTTA WALL PLAQUES

Customer Reviews

We really like customers to leave reviews about our products and service. Please take a little time to read what our lovely customers have said about us. All reviews (good and bad!) are through an independent review service.

Independent Customer Reviews

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Products

Service

ordered this as birthday present for sister in U S, we were warned anything up to two weeks but arrived much sooner, birthday not arrived but sure she will be pleased as very homesick for all things British!

Mrs Jennifer Allgrove
Axbridge, UK

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26th June 2015

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Daniel from Black Dog says ...

Great to hear that the tile materialised ahead of anticipated arrival date. It all comes down to how quickly it gets through US customs.

Products

Service

It has been an absolute pleasure to do business with a company that offers such first-class service. It is clear that Black Dog of Wells cares about its business and its customers - good old-fashioned service at its best! Thank you.

Mrs S.S.
London, UK

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24th June 2015

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Daniel from Black Dog says ...

Thank you so much for kind comments about our first-class service. We always do our best to make sure all customers are happy with their purchase and the service we give.

Products

Service

The variety available and the quality of the product is outstanding. I have already passed on details to friends.

Mrs J M Harry Harry
Birmingham, UK

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24th June 2015

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Daniel from Black Dog says ...

Thank you so much for your order and I'm delighted to hear that our products are outstanding. We always like it when our details are passed on to friend and family by satisfied customers.

Products

Service

Thrilled with fishermen's prayer plaque. Already have two myself - Ceitic and Julian. This one for a special present. Thank you for thinking of such a unique idea.

Mrs Florence Betty Taylor
Norwich, UK

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16th June 2015

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Daniel from Black Dog says ...

The Breton Fisherman's Prayer is a nice piece of design and it not only is relevant to people who sail or work the seas but it could be a metaphor for life itself. As individuals we are small and insignificant in the wider world and we do our best to navigate through it.

Products

Service

The craftsmanship of these tiles is truly extraordinary. They are beautiful. I could not be happier. The customer service was also excellent.

Ms. Stacey Wellman
Evanston, United States

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15th June 2015

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Daniel from Black Dog says ...

Thank you for your lovely comments about our tiles. We take a lot of care making them and I'm delighted to hear that we provided excellent customer service.

Products

Service

Tile came exactly as ordered and in a timely manner, thankyou

Mrs Jennifer Brennan
Beaconsfield Upper, Australia

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15th June 2015

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Daniel from Black Dog says ...

Great to hear the tile made it safely and in good time.

Products

Service

Everything with our personalised tile was great.

Mr Ashley Harper
Leeds, UK

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11th June 2015

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Daniel from Black Dog says ...

Great to hear that you are very satisfied with your personalised tile.

Products

Service

Great products and fantastic customer service. Always a pleasure to buy from.

N Hamid
Cardiff, UK

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9th June 2015

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Daniel from Black Dog says ...

Thank you very much for your continued custom. I'm delighted to hear that our customer service has been consistently good.

Products

Service

A lovely tile for my friend's retirement - I'm sure she'll like it.

Mrs June Irvine
Chesterfield, UK

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7th June 2015

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Daniel from Black Dog says ...

Life's Great Adventure is a perfect retirement gift. After all there are still plenty of adventures to be had long after retirement!

Products

Service

An excellent order service, with good advice about personalisation. I was kept fully informed about the progress of my order. The item was well packaged. Overall an excellent service. Thankyou.

M Rudd
Darlington, UK

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5th June 2015

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Daniel from Black Dog says ...

It is quite difficult to visualise what the text will look like on a tile when placing an order. So for more complicated personalised tiles I email a setup file with the text added so the customer can see what the end result will look like before I make the tile. It is also important to give an update or two on the progress of their tile so customers know that they haven't been forgotten.

Products

Service

Delighted with my personalised 'Fine Dog' tile. A perfect tribute for my beautiful & greatly missed Border Collie. A totally 1st class product, with excellent communication/customer service. I highly recommend. Many thanks indeed.

Mrs Sharon Christodoulou
Earby, UK

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4th June 2015

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Daniel from Black Dog says ...

I am so pleased that Jake has been remembered on our personalised Fine Dog tile. Thank you so much for sending us a photo of the tile in situ. It is wonderful to see a personalised tile in use.

Products

Service

very prompt service, much appreciated

Mrs Posy Fallowfield
Exeter, UK

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4th June 2015

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Daniel from Black Dog says ...

I'm glad the first class post on your tile guaranteed speedy delivery. We aim to turn orders around the day they come in but we have to hope the postal service doesn't let us down.

Products

Service

Great tile , I love the hedgehog . Very quick delivery and well packed for transit too.

Mrs. Jordan
Bridgwater, UK

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1st June 2015

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Daniel from Black Dog says ...

The hedgehog on our tile is a faithful impression of the real creature. They are sweet looking animals and hopefully they will survive given their decline is quite rapid.

Products

Service

Postman ignored 'fragile' notice on box and still posted through letter box. Luckily the tile survived.

Mrs Dawn Lake
Newlyn, UK

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1st June 2015

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Daniel from Black Dog says ...

We have to assume that the postman will ignore delivery instructions/notices on the box and so our packaging is designed to cope with most of the problems the postal system throws at us.

Products

Service

Very quick delivery to France of a most excellent original design, a gift for everyone!

Mrs Emma-Louise Stringer
Nueil sur Layon, France

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25th May 2015

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Daniel from Black Dog says ...

I am delighted to hear that delivery to France was swift. The tiles certainly do make excellent original gifts.

Products

Service

A really beautiful, intricate little tile. Well packaged and delivered promptly. Very pleased.

MRS C HOGAN
Croydon, UK

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21st May 2015

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Daniel from Black Dog says ...

The Life's Great Adventure design is one of my favourite designs and I really like the duck, sheep and cockerel who are having a little adventure of their own. It is a great gift for anyone who is moving on in life.

Products

Service

I brought the Glastonbury Thorn for my stepfather who was from Glastonbury, he loved it. It arrived quickly and was very well packaged. Thankyou all so much 🌞

Miss Jane Riggs
Torpoint, UK

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19th May 2015

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Daniel from Black Dog says ...

The Glastonbury Thorn is a really nice piece of modelling and I am delighted to hear your stepfather loves it.

Products

Service

Easy to order. Prompt delivery., Very pleased with items that i bought as a gift. Unique

mrs jan giles
taunton, UK

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13th May 2015

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Daniel from Black Dog says ...

I'm so glad you found the website easy to order from. We put so much work into it. I'm delighted that you are very pleased with the items purchased.

Products

Service

I couldn't believe how quickly my order arrived! it was beautifully packaged and consequently was in perfect condition on arrival. I LOVE Black Dog designs!

Mrs Brenda Hamblin
Dorking, UK

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9th May 2015

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Daniel from Black Dog says ...

We like to think we are pretty quick to turn orders around and the advantage with multiple stamps is that the Post Office seem to treat second class post as first class.

Products

Service

Absolutely delighted with my two tiles. Thanks to Daniel for keeping me up-to-date with the progress of my order. Smooth purchase, great value and a personal touch service. What more could I ask for? Thank you :-)

Mrs Lindsay Hiles
Leighton Buzzard, UK

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1st May 2015

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Daniel from Black Dog says ...

It is great to hear that you are delighted with your tiles. I'm glad I could help out with the personalised tile and I endeavour to keep customers informed of the progress of their tiles.

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